Full damage protection,
complete peace of mind
Protect your properties without disrupting the guest experience. Mitigate unforeseen expenses with deposit-free coverage.
Mitigate risk end-to-end
With fully-integrated damage protection, enjoy effortless claim management directly from your Guesty dashboard.
Claim with confidence
Resolve damages without guest involvement while preserving your 5-star review score. No friction, no dependency, no retaliation.
Comprehensive coverage
Shield your property from common guest damages while saving time, reducing effort, and eliminating stress.
Remove booking hesitation
Eliminate security deposits while maintaining protection for smoother reservations and happier guests.
Turn risk into opportunity
Offer comprehensive damage protection across all OTAs as a premium option for owners to elevate your brand and increase retention.
Built in protection from claim to payout
Universal channel coverage
Use Guesty Damage Protection for any kind of inventory, so you’re covered on every reservation on all channels.
Deposit-free reservations
Enabling damage protection lets you skip asking guests for a security deposit, creating a better guest experience
Embedded claim management
Choose your coverage, report losses, track progress, and settle claims right within the Guesty dashboard.
Quick claims process
Guesty Damage Protection offers a fast 3-step process: upload pictures and receipts, submit a claim, and get your money in days.
Flexible pricing plans
With four coverage plans available to choose from, get the protection you need on your own terms.
Why our users depend on Guesty Damage Protection
Before Guesty, we were losing thousands of dollars a year because it just wasn’t worth the hassle of claiming damages. Now, we don’t have to worry – we’re covered.
Guesty gives you peace of mind. We know that accidents happen but that Guesty Damage Protection protects our assets, from things we can't control. With Guesty, we sleep better at night.
Guesty Damage Protection has helped us retain clients and it has helped increase confidence all the way across the board.
Frequently asked questions
Here is what some of our
customers needed to know
before signing up
What is Guesty Damage Protection?
It is a fully integrated solution that covers the cost of repairing or replacing items and property elements damaged by guests during their stay.
How does this replace security deposits?
Instead of holding a guest’s funds (which can create booking friction), you charge a small, non-refundable fee or include it in your rates. This provides you with guaranteed coverage without the administrative hassle of managing deposits.
Will my guests be involved in the claims process?
No. The process is entirely guest-free. You file the claim directly in your Guesty dashboard, and the guest is never notified, protecting your reputation and preventing retaliatory reviews.
What are the different coverage tiers?
Guesty offers four flexible plans to suit different property types
What is covered under these plans?
What is NOT covered?
Excluded items include normal wear and tear, pre-existing conditions, mechanical/electrical breakdown, intentional acts by the host, and losses not directly caused by guests.
How quickly are claims paid?
Guesty Shield is built for speed; 90% of claims are typically paid within 3 business days of submission.
Is there a deductible?
No. Unlike traditional insurance policies, Guesty Damage Protection features a $0 deductible.
How do I submit a claim?
Claims must be submitted within 30 days of the guest's checkout. You simply select the relevant reservation in your dashboard, click "File a claim," and upload.
When am I billed for coverage?
Billing occurs after check-in. If a reservation is canceled before the guest arrives, you are not charged for the protection fee.